Where do you ship?
All 50 states within the United States and Canada, as well as overseas APO/FPO military addresses. Read our shipping policies. [link to shipping info]
When should I receive my package?
We ship Monday-Friday, 7am-3pm MT, excluding holidays. USPS deliveries occur Monday-Friday, excluding holidays. Read our shipping policies. (link to shipping info)
Is there a shipping cost?
Shipping rates will be based upon delivery distance and weight of the package being shipped. Read our shipping policies. (link to shipping info)
Why doesn’t the tracking link work right when I receive my email?
Read our shipping policies. (link to shipping info)
I still have not received my package, what should I do?
Track your package here. [hyperlink to tracking info] If you were supposed to receive your package by now (according to our provided shipping details), then please contact us here.
Can I change my shipping address after placing my order?
We will do our best to accommodate any requests, but if the package has already been shipped, we will not be able to redirect the shipping address.
Can I cancel my order?
If your order has not yet shipped, you can cancel it. If it has already shipped, you will have to wait to receive it and you can return it.
What is your return policy?
Check out our returns and exchanges policies.
Supplements can be shipped to all 50 states within the United States, Canada, as well as overseas APO/FPO military addresses. If you’re trying to estimate when a package will be delivered, please note the following:
- Orders over $7599 receive free shipping.
- We ship Monday-Friday, 7am-3pm MT, excluding holidays.
- USPS deliveries occur Monday-Friday, excluding holidays.
- Shipping rates will be based upon delivery distance and weight of the package being shipped.
- Final shipping costs will be stated before completion of checkout.
- Orders are shipped as quickly as possible, and in most cases, go out within 1-2 business days after the order is placed.
- Credit card authorization and verification must be received prior to processing.
- Out-of-state shipments will not be charged sales tax. All orders shipped to Colorado addresses will be charged 2.9% state sales tax.
- International shipping cost does not include import fees, customs, duties or value added taxes (VAT). >All prices listed are in USD.
SHIPPING CONFIRMATION EMAILS
We will send you a shipping confirmation email to the email address provided at the time the order was placed. Please allow 1 business day for the carrier to update the tracking information.