Our guarantee is simple:
If you purchase our products and you aren’t convinced they are the highest quality, best nutritional products you have ever used just contact us to return the unused portion for a 110% refund of your purchase price (minus shipping costs).
Returns: Our 110% guarantee is applicable to first-time purchases made through GeneseeNutrition.com only. Retail purchases will be handled by each store’s return policy. Contact Us to return the unused portion of your product within 15 days of your purchase. We do ask that you cover return shipping costs.
If you request a refund for returned products, the refund will be granted and credited back to the account it was originally charged to no later than 7 business days after the product has been received by Genesee. It may take up to 3-5 working days for the bank to recognize the credit on your end and for your account to reflect the credit.